Based on the size of your order, it can take up to 7 business days to source the fabric and print the design. Shipping may vary based on your location and express shipping availability. However, we do our best to deliver your order within 7 -10 business days.

Yes, at Symplico, we print any design on any fabric without compromising on the quality. You simply have to select your design and fabric and we will take care of everything else.

Yes, you can give a bulk order at Symplico. However, shipment and delivery time may vary based on your given order.

We have a design library section where you can easily find countless designs based on various themes. On the top of the website, you’ll see the design library tab, click on the tab, and you will be redirected to designs based on a theme.

Yes, Symplico only offers printed fabric for now

To select the fabric, the first step is to select the design. Once you are done selecting your design, you can select your fabric. After selecting the design, you will see an option to select the fabric on the right side of the screen, as soon as you click on the fabric section, you will be redirected to the fabric page where you can find all relevant information about each and every fabric along with the pictures. You can select your fabric and then select the size and place your order.

When you select your fabric, you will be redirected to the detailed page of fabrics where you can find detailed description of each fabric. You can also order our sample book to get a detailed idea of all our fabrics.

We at Symplico are truly dedicated to customer satisfaction, and that includes crafting our printed fabric. Symplico sources the fabric from the best weavers, who supply fabric consistently.

Symplico does not do bulk work. We are committed to offering high-quality custom fabric and so we do not maintain any stock. We only get the product ready when we receive the order.

You can easily order our sample book from the design tool section on the top of the website. We have two different books for different purposes. You can order both 4 x 4 and 8 x 8 sample books from the website.

Symplico is a hub of quality fabrics. We manufacture superior quality fabric under strict standards to ensure there is no loophole. We follow different manufacturing processes for every fabric to maintain the unique quality of every fabric.

You can always reach us via call or email and we will be right here to guide you throughout the process.

FAQ cancellation, refund, and shipment

We only accept returns if you receive any wrong or faulty products from our end. We do not deal with manufacturing in bulk, and hence, every order is custom-made. You can read more about our return policy on our Return & Exchange Page.

Each and every order at Symplico is tailor-made. We do not accept any return request until there is any fault in design or fabric from our end or if you receive the wrong product.

Once you place your request for a return order, you will receive your refund in 2 weeks. We start working on your request as soon as we receive your return request to ensure you get your refund, as soon as possible.

You will receive your refund through the same mode of transfer used while making the order. For cash on delivery order, we will directly transfer your refund through convenience mode.

Yes, Symplico has an exchange and return policy. You can read about our exchange policy under our return & exchange page which is at the footer of the website.

Once you request for return, our team will get in touch with you. You do not have to self-ship the order, our delivery agency will pick the order from you.

FAQ about privacy

We at Symplico are committed to maintaining the highest standards of security to ensure that our esteemed customer’s shopping experience is private, safe, and secure. We have tied up with a payment gateway which keeps all all bank related information very secure.

Symplico takes privacy and security of our customers very seriously, while keeping a check on luxurious shopping experiences. Your information is in safe hands as protecting your privacy is our utmost responsibility. We have carefully developed Privacy policy to protect your personal information and keep it confidential. We endeavour to comply with the laws and stay committed to the same.

Symplico respects customer’s privacy and security. You can see all our official contact details that include contact numbers and email on our official website and social media accounts. You will only receive any update from our official contact and email.

FAQ about account

Creating an account with Symplico is easy. We give you different options to make you sign-up conveniently. Enter your basic details in our sign-up page or directly login via Google or Facebook.

You can make the necessary changes in the account setting sections of Symplico’s website. Visit my account section and make the changes needed.

FAQ about payment

We have both COD and prepaid options available for the payment. You can choose the one that is convenient for you. COD is only applicable till the total purchase worth INR 3,000.

Symplico offers COD payment only for orders that are within INR 3000. For orders above INR 3000, advance payment is mandatory.

We only accept COD payment for orders within INR 3000. For orders above INR 3000, you have to switch to different modes of payment that Symplico offers.

The GST amount is flat 5% on all your orders at Symplico. It's flat 5% on all orders.

FAQ about coupons and wallet

We offer coupons for added discounts. If you have a coupon, you can use it to enjoy a great discount on our products. While you make the payment, you’ll be asked, if you have a coupon, enter the coupon code and enjoy the % discount offered by the particular coupon. Each coupon will be different, and the % of discount offered is different.

We don't have a wallet for now.

FAQ about how to reach us

You can reach us at our email id: info@symplico.com